How to overcome the COVID-19 crisis? Four axes, innate to human beings, are essential to transform organizations
Jaime Sol, partner in charge of people advisory services at EY, reveals that businesses need collective collaboration, trust, resilience and compassion.The professional services firm reinforces the need for public-private collaboration to address challenges. effects of the pandemic and emerge stronger in the new normal
BY RRHHDigital, 02:00 – 26 October 2020
Organizations are facing the great challenge of transforming, in the workplace and at the corporate level, to withstand the blow of the pandemic and face the so-called new normal with optimism. Jaime Sol, Partner in charge of People Advisory Services at EY (EY’s HR Consulting Area), today listed during his speech at the HR Hybrid Forum congress the four axes innate to people that companies must strengthen to succeed in changing business : collective collaboration, trust, resilience and compassion.
“The pandemic has accelerated many of the changes that have taken place in the job market in recent years. Companies must adapt to new trends and workers, with their attitude, their ability to learn and their ability to retrain professionally, are always the driving force behind these innovative changes. Public-private collaboration must now more than ever be exemplary, it is an essential need for our commercial fabric to face the future with optimism and to generate long-term value ”, declared Jaime Sol, Partner in charge. of People Advisory Services at EY.
Collective collaboration: The new standard will require organizations to go the extra mile to continue to decisively promote collective collaboration. Ultimately, companies are the sum of all their workers and these generate knowledge networks that improve their competitiveness in the market. In this sense, the commitment to diversity – in its broadest sense – is a value much appreciated in the business world because it offers a broader and complete vision of the company, more enriching, and it is proven that ‘it also translates into better results. Trust: building trust between professionals helps to intensify their sense of belonging. Safety and feeling are part of the company’s project, helping workers to perform their functions in a coordinated way and actively participate in the decision-making of the organization. The more trust and security are generated, the more the ability to innovate without making mistakes will be improved and the more a sense of pride will spread throughout the organization. Resilience: Understood as the ability of organizations and individuals to recover from unforeseen and / or negative events, resilience is and will be essential for business continuity after COVID-19. Identifying risks ahead of time and being able to respond effectively will help companies accelerate their transformation into the so-called new normal. Compassion: Along with the many uncertainties the virus has brought to businesses, the pandemic has also posed a great challenge when it comes to dealing with people’s emotional terrain. The feeling of estrangement and disconnection that teleworking can sometimes generate has become one of the subjects most evaluated and studied by the human resources departments of companies. The organization at all levels, especially from the top management, must make an extra effort in this context to generate loyalty and connection, to communicate and unite the employee with the raison d’être of the company. This way people will work together so that their daily activities generate long term value and feel like part of a big project.
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