More than half of employees still do not have space in their adapted accommodation to carry out their work
With the end of summer vacation, many businesses are faced with the challenge of returning to work. The pandemic has created a unique set of challenges that continue to affect the management of the workplace today. More than a year later, companies are starting to plan their workplaces for the medium to long term to meet the new needs and preferences of their employees. ISS, a leading facility management and workplace company, highlights five keys for companies to take advantage of all the possibilities of workspaces and find solutions to the challenges of the post-pandemic.
Listen to the employee’s voice
Active listening to the needs of employees is at the heart of workplace design. Needs which have changed after the pandemic and which condition the reopening and organization of work spaces and dynamics. According to a McKinsey report, 52% of workers are opting for a more flexible work model than before. In this sense, companies must activate listening processes (surveys, interviews, etc.) which make it possible to obtain information on employee preferences and thus increase their commitment and strengthen the feeling of belonging. . And it is that the relationship between presence and telecommuting will become more organic than ever, with the implications of rethinking an effective work culture for employees who are not in company facilities.
Rethinking physical spaces
From an understanding of employee needs, the only way to rethink and transform workspaces is through an analytical methodology. According to a 2020 Deloitte study, 6 out of 10 executives focused their work strategies on reinventing their workspaces. For this, one of the first actions of companies before returning from vacation will be to review the occupation and behavior of workspaces. Quantitative counts and qualitative assessments will uncover the actual needs and use of office space and facilities after the pandemic. Thanks to this analysis, ISS was able to draw some conclusions:
Presence in the workplace is not yet the majority: on average, 51% of jobs are occupied, with maximum peaks of 65% on average.
Meeting rooms are underutilized: only 42% of seats are used in meetings. Meetings are more virtual than physical since up to 22% of them have only one person in the room.
Lack of qualitative spaces: there is an absence of spaces intended for concentration or for more reflective work.
Develop employee confidence and well-being
In addition to health activities focused on physical and mental well-being, cleanliness has become the top priority in work environments. Tracking and quantifying hygiene levels gives employees the peace of mind they need. And it is that the projection of the workplace as a safe environment supposes not only a policy of well-being, but also an economic measure. The IBI study calculated a loss of $ 575 billion for North American companies due to the illness or loss of their employees during the year 2020.
Keep people engaged and productive beyond the office
The emergence of teleworking generated a paradigm for which neither companies nor employees seemed prepared. More than half of employees (58%) still do not have space in their adapted accommodation to carry out their work. To do this, companies must present solutions that promote collaboration, innovation and productivity, and that their employees can work with all the comfort and security of the office. These solutions must be diversified and focus on different issues, from professional training adapted to the new reality to the provision of technical and ergonomic equipment, including issues considered in face-to-face work such as food or safety. at work.
Create a sense of belonging
As the workplace shifts from physical to remote spaces, many companies are wondering how to maintain a corporate culture, positive motivation, and a sense of belonging. The top priorities for businesses are to contribute to society and create meaningful work, according to a McKinsey report. Values such as connection, collaboration and community are increasingly valued by employees. To this end, figures such as the Workplace Experience Manager exemplify this paradigm shift, taking responsibility for generating valuable experiences in the workspace for employees. The construction of the concept of community will become at the center of the policies of many companies. From small-scale ideas to global initiatives, it will take a 360-degree approach to bridge the gap between “working as a space” and “working as a community”.