Air France-KLM partners Winding Tree to power travel industry with blockchain
The idea behind this new agreement is to provide through blockchain technology, a travel with all its plus points which is far more profitable for suppliers by reducing the number of intermediaries. Winding Tree's business-to-business (B2B) platform will help users benefit from offers such as flights, hotels, etc. One can choose to travel according to their own needs.
“We are proud to be one of the first airline groups to join Winding Tree to develop blockchain technology. With a long-standing commitment to innovation with start-ups and partners, Air France-KLM is constantly creating the future of travel and devising solutions to make the travel experience easier and more personalized. With Blockchain technology, we aim to revolutionize exchanges within the travel industry for our customers, companies, and start-ups,” said Sonia Barriere, EVP Strategy and Innovation at Air France- KLM.
“The Air France-KLM group has built a reputation when it comes to using technology to enhance the customer experience. We are excited to join them in their goal and commitment towards becoming the leading airline in customer intimacy and we are excited to bring blockchain technology as the tool needed to achieve real innovation and enhanced customer satisfaction,” Pedro Anderson, Founder, and Chief Operating Officer, Winding Tree.
Since Air France-KLM is open to innovations, it looks like the air company is still pursuing its innovation strategy. Through this, the company is repeatedly creating the future of travel. They are also looking forward to discovering solutions to make the travel experience easier and more personalized. It is through the help of AI and machine learning technologies. They have also created a chatbot dedicated to customer service which includes tracking checked baggage, adding additional baggage, booking assistance, etc.
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