Pega Introduces Blockchain Innovation Kit for Customer Onboarding 11863
Sharat Chandra
Jun 5, 2018 at 12:29 AM

Pegasystems is the leader in software for customer engagement and operational excellence. Pega’s adaptive, the cloud-architected software enables people to rapidly use and easily change applications to meet strategic business requirements. Over a glorious 35-year history, the company has delivered award-winning capabilities in CRM and digital process automation (DPA), powered by artificial intelligence and robotic automation, to help the world’s leading brands achieve breakthrough business results. Pega today announced the availability of  Blockchain Innovation Kit to explain the use of blockchain within market-leading onboarding applications.

Downloadable today, the kit offers a proof of concept (POC) template for banks to test how to Know Your Customer™ (KYC) and  Client Lifecycle Management™ (CLM) can use Ethereum blockchain within the overall orchestration of their onboarding processes.

"As the breathless hype around blockchain continues to escalate, many organizations are jumping on the bandwagon without first knowing what real business problems they want it to help solve," said Alan Trefler, founder, and CEO, Pegasystems. "Pega has decades of leadership in digital process automation, putting us in a prime position to identify the best enterprise use cases for blockchain that will drive real results. Our blockchain innovation kit will help our clients explore blockchain as a new piece of their digital strategy, as well as understand the critical role Pega can play in unlocking its value." Alan is a visionary leader, technology change-agent, innovative philanthropist, and trusted advisor to global business executives. 

Named the leader in CLM and KYC applications by analyst firm Chartis,  CLM and KYC give large complex financial institutions with predefined industry best practices, global coverage of KYC regulatory rules, and out-of-the-box functionality for onboarding and KYC. The software giant is the only vendor that provides cross line-of-business (institutional, wealth to consumer) and globally scalable CLM and KYC applications with integrated digital process automation, KYC rules, processes, case management, AI, and robotics.

In the coming days, banks may cooperate on blockchain with shared access to the most up-to-date customer KYC records while jointly verifying any changes to the data over time. With the help of advanced cryptography, data immutability, and transparency, blockchain will bring in much-needed security to the documentation process of the banks.

The Blockchain Innovation Kit is available for download from Pega Exchange for any Pega CLM, Pega KYC, or Pega Platform™ client at It will also be on display this week at, Pega's annual user conference being held in Las Vegas at the MGM Grand.

Image via Alan Trefler's Twitter Page

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