Spain, among the three countries in Europe with the greatest commitment to the digitization of workers without a fixed workplace
We are entering more and more into the digital age and with this, the question basically arises: what is the relevance of the technologies of the future, like the Internet of things, augmented reality and artificial intelligence, for the work itself. -even ? However, a survey conducted by YouGov on behalf of the Handelsblatt Research Institute and TeamViewer reveals that the relevance of digital technologies is not perceived in the same way among workers, we must distinguish two groups: employees who have a place of fixed work (“desk workers”) and those who do not always carry out their tasks in the same place (“deskless workers”).
Are workers without a fixed workplace neglected in the digitization process?
According to the survey, which collects the opinions of approximately 3,160 office workers, 2,000 workers without a fixed office and 3,650 managers from ten European countries, office workers have assessed the suitability of future technologies for their own profession in a way significantly higher than workers without a desk. Likewise, when office workers and non-employees were asked about the importance that digital technologies and megatrends will have in their work. Office workers have shown that digital technologies and megatrends such as cybersecurity (79%) and digital communications technologies / collaboration software (71%) would be most relevant to them. In contrast, office-less workers, those working in field services, logistics or production for example, have agreed on technologies such as cybersecurity (52%) and digital communication technologies / collaboration software (45%), although with a different weighting regarding its importance.
However, when it comes to even more visionary topics like artificial intelligence or augmented reality, the study finds that neither office workers nor office-less workers seem to have a clear idea of how these technologies could shape their future work.
A similar picture of the results is presented among managers in Europe, who represented entrepreneurs. This is because they expect future technologies and megatrends such as cybersecurity (73%) and cloud computing (58%) to be more relevant for office jobs such as accounting etc. However, for the practices of homeless workers in logistics and production, these technologies are considered less relevant (cybersecurity 63%, cloud computing 51%). On the other hand, managers already seem to have a clearer idea than employees about the importance of technologies such as artificial intelligence and augmented reality in the future.
For Georg Beyschlag, Executive Vice President Strategy and Corporate Development of TeamViewer: “The survey shows that in many companies there is still no clear idea of how work environments beyond conventional office can be included in the digital transformation. However, around 80% of the world’s employees are part of this “office-less workforce”. For most companies, this will become one of the great challenges of the digital age: how to integrate workers without a fixed workplace into digital processes so that they also reap the benefits of digitization. With the right digital solutions, businesses of all sizes can advance digitization throughout their supply chain. value “.
Technology improves the work of the future
According to the study, only 13% of those polled on the workers’ side fear that new technologies will take over their work in the future. Yet more than a quarter of employees (26%) expect tedious routine tasks or hazardous activities to be removed from them in the future by new technologies. Faced with this situation, employers are even more optimistic, with around two-thirds of them (65%) hoping that their employees will be released from these tasks in the future.
Comparing data by country, employees and employers in Italy, Poland and Spain tend to place the highest importance on the influence of future digital technologies and megatrends in their profession. In contrast, employees and employers in central EU countries, particularly in Germany and France, rate the relevance of digital technologies and megatrends for their profession or business only below average.