The vast majority of Spanish companies believe COVID-19 has changed the way work is organized forever
After COVID-19 arrived, all companies had to change the way they work. Without going any further, 94% of companies in our country have set up teleworking. This ties in with the problem of dealing with the uncertainty and constant changes typical of an economic crisis like the one we are facing. This situation led to problems in reaching objectives or evaluating performance, which forced the implementation of new work routines and the analysis of more agile results.
The study “The challenges of Spanish companies in the era of COVID-19” prepared by Sodexo Beneficios e Incentivos indicates that 37% of companies are considering implementing new forms of work in the short term due to the health crisis. In addition, these new processes and methodologies will not be temporary, since 9 out of 10 companies believe that these new working methods have come beyond the COVID-19 pandemic.
According to the Sodexo Benefits and Incentives study, this scenario represents a great challenge for companies, as many of them are faced with forms of work that they had not previously implemented and devote efforts to guide them. employees so that they can perform your tasks in the most efficient manner in this exceptional situation. Here are the main areas they are focusing their efforts on:
Short-term goals. Due to the situation caused by the health crisis, 43% of companies are implementing changes in their approach to their objectives to better adapt to the new situation of the company. In that sense, 31% say they are working on new ways to set short-term goals and 29% believe these changes will last beyond the COVID-19 crisis.
With this new approach to goal setting, companies try to ensure that the constant changes that the crisis produces affect the business as little as possible. An effective way to do this is to set goals through the so-called SMART system, that is, specific, measurable, achievable, realistic and time-bound goals. This system proposes to define in a concrete way how these challenges will be reached in a plan with the steps to be taken to meet them as well as a calendar to be able to follow the execution.
Agile working methodologies. To carry out their activity, Spanish companies are implementing more agile working methodologies. This is confirmed by 49%. These methodologies are based on flexibility in the face of change, a key element in the current context, and on the easy integration of the people involved throughout the process. Indeed, 41% of companies indicate that the traditional way of working on a daily basis is evolving towards these new forms of agile work due to the pandemic.
The key to these new methodologies, like Scrum, is that they propose to divide the projects into a greater number of partial and regular deliveries of the final product so that the client or the supervisor can see from the start where the work is progressing. which allows corrections to be made as needed; or the Kanban methodology, which consists of distributing tasks on Post-its or cards that can be presented in a very clear and visual way on a task board, the objective of which is to improve the workflow.
New performance evaluation systems. In this new situation, companies have found it necessary to implement more effective methods of assessing employee performance. As a result, 31% are applying new, faster and more automated employee performance appraisal systems to meet current needs in which teleworking plays a major role.
Monitoring and measuring employee performance remotely and virtually can be a major challenge for team leaders. To do this efficiently and in keeping with the current digital trend, companies can opt for digital tools and create routines that speed up and even automate the assessment of results. These resources help to manage work through various functions such as assigning tasks, tracking project progress, managing calendars and sharing documents. These new, more automated methodologies allow employees to track their progress and give supervisors visibility of progress in a clear and objective manner. And most important in this time of crisis: in real time.
“The health crisis has had a considerable impact on the functioning of companies and has pushed many companies to opt for more agile methodologies and for employee performance evaluation systems to adapt to the new situation of the company. and work caused by COVID-19 ”, explains Miriam Martn, Marketing Director of Sodexo Benefits and Incentives. “This situation of uncertainty and constant change has caused companies to reformulate their goals and focus more on establishing themselves in the short term.”